Privacy Policy

Last updated: 6 October 2026

This policy explains how BonBon's Handmade Goodness ("BonBon's", "we", "us") collects, uses and protects your personal information when you visit our website, contact us or place an order. We handle your information in line with South Africa's Protection of Personal Information Act (POPIA).

Information We Collect

We collect the information you choose to give us, such as your name, email address, phone number, delivery address, order details and any messages you send through our contact form. When you buy from us, payment is processed securely through Shopify's checkout. We never see or store your card details.

How We Use Information

We use your information to process and deliver your orders, reply to your questions and stockist enquiries, and keep you updated about your order. If you've agreed to it, we may also send you news about new products. You can unsubscribe at any time.

Sharing Information

We don't sell your personal information. We only share what's needed with the service providers that help us run our business, such as Shopify (orders and payments), our website host and our delivery partners, or when the law requires it.

Cookies And Analytics

Our website and checkout use cookies and basic analytics to keep your cart working and to understand how the site is used. You can manage cookies in your browser settings.

Contact Us

For any privacy questions, email bonita@bonbonshandmadegoodness.co.za or call 073 620 5696. You can ask us to see, correct or delete the personal information we hold about you at any time, and you have the right to lodge a complaint with the Information Regulator of South Africa.